What the car is for.

The everyday version of the service. A dinner reservation across town, a meeting downtown, a medical appointment where you would rather not think about parking. You give a pickup address, a drop-off address, and a time.

The fare is calculated from the actual driving distance and the traffic expected at your pickup time, not an average. A four o'clock run to the Westside is priced as a four o'clock run to the Westside.

Book the car by the hour and it is yours for that block — the driver waits between stops rather than leaving and coming back. This is the right call when the itinerary is not fully decided, or when it is decided but has six stops in it.

Common uses: a day of meetings across the basin, a wedding, a night out where the last stop depends on how the first one goes.

Curbside is how this normally works: you walk out, the car is at the curb, nobody stands around looking for anybody. Ask for meet-and-greet inside at baggage claim and you get that instead.

The flight number matters. It goes on the booking so a delayed landing is a known fact rather than a surprise, and so the pickup time can move without a phone call at midnight. Departures work the same way in reverse: give the flight and we work backwards from it.

Concerts, sporting events, weddings, and the kind of evening that ends at an unpredictable hour. The value here is the return leg — not standing on a curb at eleven o'clock competing with forty thousand other people for a ride.

For a group across multiple vehicles, or a schedule with several pickups, call rather than booking online. That is a conversation, not a form.

For businesses moving people regularly: no payment method on each ride, a purchase order field where you need one, and an invoice on your terms rather than a receipt in someone's inbox.

Bookings can be made by an assistant on behalf of a traveler, and every ride on the account appears on one statement.